Checklist for the Transfer of Your Domain

  • The domain is active and will not expire in the next few days

    Your domain must still be actively registered so you can initiate a transfer. Ideally, you should initiate the transfer of your domain at least 5 days before the actual expiration date. Thus, a certain amount of time buffer is available to have enough time to resolve the problem in case of any difficulties (e.g., non-delivery of the transfer email).

  • Contact details of the domain owner are current

    After the initiation of the transfer, a transfer request will be sent to the domain owner's email address. For this, the email address entered in WHOIS is used. If the data is up to date, unwelcome delays or a repeat transfer request can be avoided.

  • Services like e.g. WhoisGuard are not activated

    Services like WhoisGuard protect your personal information (name, address, phone number and email address) from public inspection in a WHOIS database. However, as this protected information is required for a transfer, you must ensure that these services are disabled in a timely manner.

  • Domain was registered more than 60 days ago or last transferred

    The rule of the 60-day transfer lock was set by the respective registries and each registrar must comply with this requirement. This 60-day lock should serve as additional protection against "hijacking" or so-called "Domaingrabbern". In most cases, however, this regulation should not cause any major problems.

  • The domain was not blocked for transfers

    For some domain extensions, you can set a so-called transfer lock, which should prevent unauthorized persons from initiating a transfer for your domain. This lock may need to be picked up from your old provider before you can transfer your domain to us.

  • You own the current authcode of the domain

    The authcode is a password that is known only to you as the domain owner and the current registrar of the domain. For a transfer, you must provide this password so that you can authenticate yourself as a legitimate domain owner.

  • Provider from Europe

    We are a European web hosting and domain provider based in Vienna. Both our team and the data you host are of course located in Europe.

  • Experienced Domain Registrar

    Trust in our many years of experience as a direct registrar for many domain extensions. About us you can also register domains with very unusual domain endings.

  • Personal Support

    We are here for you personally, whether via telephone, email, live chat or our social media channels. More details can be found in our support area .

More than 300,000 Domains are managed daily through us.